
Frequently Asked Questions
Will my purchase fit true to size?
There may be 2-3% difference according to measurements.
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Will the colors of my purchase show as pictured?
There can be a slight color difference due to the light and screen.
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How long will it take for my order to arrive?
Please allow 1-3 business days for expedited shipping and 2-8 business days for standard shipping.
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How long will it take for me to receive an item I pre-ordered?
Please allow up to 3 weeks for all pre-ordered items to ship.
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Can I pick up my purchase instead of having it shipped?
Yes, local pick-up is available.
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How does local pick-up work?
After you've placed your order, you will receive a follow up email to schedule a pick-up time.
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Can I track my order?
Yes. After you've placed your order, you will receive tracking information to track your order.
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Can I get a refund?
At this time, all sales are final.
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My order never arrived. What do I do?
We are not responsible for lost or stolen packages once the shipment has been confirmed accepted and/or delivered. Please contact the shipping carrier to inquire and open a claim.
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